GET IN TOUCH

We love our customers. Feel free to call us anytime. We are available via email, live chat or phone.

Customer Service

Email: info@blossomandbalm.co.uk
Monday-Friday 9:00am - 5:00pm

For questions regarding our products and services, you are also welcome to contact us by filling out the form below.

What materials do you use for your packaging?

We prioritise sustainability and use eco-friendly materials such as recycled paper, cardboard, and biodegradable options for our packaging.
Do you offer international shipping?

Currently, we offer shipping within the UK. However, we are exploring options for international shipping in the future. Please contact us for more information.
How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
Are your products cruelty-free?

Yes, all of our products are cruelty-free. We do not test on animals, and we ensure that our ingredients and manufacturing processes align with ethical standards.
How do I care for my candles to ensure optimal burning?

To maximise the burn time and fragrance of your candles, trim the wick to 1/4 inch before each use, and burn the candle for no more than 4 hours at a time. Keep the wax pool free of debris and always place candles on a heat-resistant surface.